We will always do our best to combine orders when possible, but due to having multiple warehouses we cannot guarantee that it will happen. While we aim to deliver your order in the time frame specified, transit delays outside of our control can occur. Because of this we would ask that you allow the following amount of time before contacting us about your late order: 7-10 days. I have changed my mind and would like to cancel/make changes to my order. After that your order is sent to us. We believe in providing our customers with a ultra-speedy service. To ensure this is achieved, all of our systems are fully automated. So please confirm you have selected the correct address before placing your order. What do I do if I havent received my order? What type of payments do you accept? Occasionally orders are delayed a little longer. Can you tell me more about a particular item? We are unable to provide any additional information or guarantee that you will receive anything in addition to what is described in our listing. Carefully reading the items description details should answer any questions that you may have. Other information may be available regarding the product details by searching on the internet. You should receive the item pictured in our listing as it is described. Will you accept lower amounts/offers for your items? How long should I expect customer service will take to respond to my inquires? We aim to respond to all customers within 24-48 hours (Monday Friday). Our main goal is to deliver quality products to our customers. New items must be still sealed (if they originally were). With us providing a return label for the item to be sent back. What do I do if I have received a faulty product or the wrong item? We will provide you with a pre-paid return label. To ensure a speedy resolution please enclose the following. Images of the faults/defects and/or UPC of the incorrectly received item. Explanation of what you received vs what you expected to receive. What do I do if I receive a damaged item? In the event that your order arrives damaged, please accept our apologies. Please ensure you provide us with your order number and images of the damaged item. Images must depict the damage you are discussing. The images you send must also include images of the packaging the item arrived in. We offer a very large selection of competitively priced New & Used items. We look forward to serving you! The item “Messermeister 17-Pocket Knife Case with Large Storage Pocket, Black NEW-Free S/H” is in sale since Monday, March 19, 2018. This item is in the category “Home & Garden\Kitchen, Dining & Bar\Flatware, Knives & Cutlery\Knife Blocks & Storage”. The seller is “zuber” and is located in US. This item can be shipped to United States.